Last updated: 3 August 2026
1. Who we are
Fiver Fitness is run by Ben Naughton, trading as a sole trader, operating from Unit Nine Collective, West Business Park, Bardner Bank, Harrogate, HG3 2FN. These terms apply whenever you book or attend a Fiver Fitness class, whether as a drop-in or a member.
2. Booking a class
- Every class must be booked in advance through our website's booking system — spaces cannot be reserved by turning up on the day without a booking.
- Members can book up to 7 days ahead of a class.
- Non-members (drop-in) can book up to 5 days ahead of a class, or same-day if space remains.
- Each class is capped at 12 people. Booking is first-come, first-served within these windows.
- Payment is only actually taken once the 6-hour cancellation window (below) has passed, via Stripe, our payment processor. Booking a class authorises us to take payment at that point, but no money is taken up front.
3. Cancellations
- You can cancel a booking free of charge, with no payment ever taken, up until 6 hours before the class start time.
- A late cancellation — cancelling within 6 hours of the class start time — forfeits the class: your drop-in fee is taken as normal, or your membership is charged for that class as normal, with no credit or make-up session. Your space is still freed up for someone else to book.
- A no-show (not attending a booked class without cancelling) is treated the same as a late cancellation.
- If we need to cancel a class (e.g. instructor illness, venue issue, severe weather), no payment will be taken for that class, and if payment was already taken you'll be given a credit toward a future class. We'll always let you know as early as we can.
4. Membership
- Membership costs £10/month plus £5 per class attended, billed monthly from your sign-up date (or the nearest available date if a given month is shorter — e.g. sign up on the 31st and you'll be billed on the last day of shorter months).
- There is no minimum contract term — you can cancel your membership at any time, effective from the end of your current billing period.
- Membership includes priority booking, regular educational content, and access to the community group, as described on the Pricing page.
5. Pricing
Prices are as shown on the Pricing page at the time of booking. We may change prices from time to time; where possible we'll give existing members at least 30 days' notice of any increase.
6. Health, safety & your responsibility
- Fiver Fitness classes involve physical exercise, including strength and conditioning work, and carry an inherent risk of injury.
- By booking a class, you confirm that you are medically fit to take part, or have checked with a doctor if you have any condition that might affect your ability to exercise safely.
- You must tell your coach before class starts about any injury, medical condition, or pregnancy that might be relevant, so the session can be adapted for you.
- Before you can book your first class, you must complete a Health Declaration confirming there's no medical reason you shouldn't take part. You must keep us updated if anything changes.
- You're responsible for working within your own limits and stopping if something doesn't feel right — your coach is there to guide and adapt, not to override how your body feels.
7. Liability
To the fullest extent permitted by law, Fiver Fitness is not liable for any injury, loss, or damage arising from participation in a class, except where this results from our negligence. Nothing in these terms limits liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded under English law.
8. Code of conduct
Fiver Fitness is built to be welcoming and inclusive to everyone, whatever their starting fitness level. We ask everyone attending to treat coaches and fellow participants with respect. We reserve the right to refuse entry or membership to anyone behaving in a way that makes the class unsafe or unwelcoming for others.
9. Changes to these terms
We may update these terms from time to time, for example as the booking system and class offering develop. The current version will always be available on this page.
10. Governing law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact us
Questions about these terms? Contact hello@fiverfitness.com.